Privacy Policy

Terracotta and Dokra Gift Item

Effective Date: 15 December 2025

At Terracotta and Dokra Gift Item, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our handcrafted terracotta and dokra products.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, contact us, or subscribe to updates, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment-related details (processed securely via third-party gateways)

b) Non-Personal Information

We may collect non-identifiable information such as:

• Browser type

• Device information

• IP address

• Pages visited on our website

• Time and date of visits

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders

• Communicate order updates and customer support

• Improve our products, services, and website experience

• Send promotional offers or updates (only if you opt-in)

• Prevent fraud and ensure website security

3. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience

• Remember user preferences

• Analyze website traffic and performance

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

• Trusted service providers (payment gateways, shipping partners)

• Legal authorities if required by law

All third parties are required to keep your information confidential.

5. Payment Security

All payment transactions are processed through secure and trusted third-party payment gateways. We do not store your credit/debit card details on our servers.

6. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion of your information

• Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us using the details below:

Terracotta and Dokra Gift Item
📍 Location: New Town, Kolkata, West Bengal, India
📞 Phone: 080177 59505
📧 Email: shopdaglobe@gmail.com